Dear valued patients,
To protect you, your family and our staff from the Covid-19 Pandemic, we are following and adopting preventative measures issued by the Department of Health.
We ask that you kindly reschedule your appointment if you or your family are experiencing fever, coughing, shortness of breath, fever, widespread body aches (flu-like), sore throat, stuffy/runny nose, vomiting or diarrhoea; have returned from overseas within the last 14 days; and/or have been in contact with someone diagnosed with or being tested for Covid-19 infection. Your privacy will be respected.
Coming in for your appointment
To facilitate maximum interpersonal distancing, your next appointment may be rescheduled to ensure the minimum number of patients in our waiting room at any one time. Please try to be punctual for your appointment and limit the number of people accompanying the patient to one person per patient.
For new patients, we request that you pre-fill your medical history form online at home, via our website, prior to your appointment, so it is attached to your records electronically.
As the current situation regarding COVID-19 is constantly changing, we request that you confirm your contact details with us so we can keep you updated. For payments, we request eftpos or card payments instead of cash, to minimise physical contact.
For now, we will continue with our normal business hours. We will update you via email or SMS if there are any changes in the future.
Temporary reception room risk control measures
We have removed all communal items that are usually touched and handled by multiple people throughout the day, such as magazines, toys and brochures.
Hand sanitisers are located throughout the clinic, so please help yourselves to these amenities BEFORE and AFTER your appointments.
We have always used ADA-mandated cleaning and disinfection protocols for all surfaces in our treatment areas. All regularly used communal surfaces in our clinics are cleaned at regular intervals daily. We adhere strictly to Australian dental guidelines on infection control, and we regularly review and update our infection control protocols as part of our accreditation process.
Additional infection control measures
Our patients may be asked to rinse with a disinfectant mouthwash before treatment. We will be disinfecting commonly touched areas and all door handles at regular intervals during the day.
To stay informed, please check regular updates on our social media pages and via our website.
Facebook : TC Dental Group
Website : www.tcdentalgroup.com.au
Your health and safety are of the utmost importance to us. We wish to thank you for taking the time to read this notice and for your cooperation during this difficult time.
TC Dental Group
Tel: (07) 3349 9334